1.1 The Client: The recipient of the service.
1.2 The Artist: Agata Julia Makeup artist
1.3 The Agreement: The agreement between the Client and the Artist, confirmed by e-mail, for the provision of hair and/or makeup services or lessons.
1.4 The Fee: The amount payable by the Client to the Artist for the service in the Agreement.
1.5 The Event: The occasion for which the service has been agreed.
1.6 The Party: Persons in addition to the Client requiring services at the Event.
1.7. The Trial: An opportunity for the client to try out hair or make-up styles.
2.1 Event bookings are secured upon receipt of a retainer. This confirms the Agreement and secures the Artist’s availability for the Event on the agreed date and time for the agreed fee
2.2 The retainer is deducted from the final Fee due. Enquiries for which a booking fee has not been paid are not confirmed and therefore availability cannot be guaranteed and an Agreement is not in place.
2.3 The retainers are non-refundable and are intended to cover administrative costs.
2.4 The Artist reserves the right to cancel special offers and rates at any time, except where an e-mail agreement is already in place with the Client.
2.5 Trials shall take place at the location agreed by the Artist in an email. Trials are intended for the Client to try out various styles or looks for their wedding day and not to assess the skills of the Artist.
4.1 Travel expenses are applicable for each mile beyond a 30km radius, calculated from postal code 08870 to the venue where the service is scheduled. The rate is set at 0.5€/km, considering the round trip.
4.2 Distances are calculated using an online journey planner and travel expenses will be agreed upon between the Artist and Client as part of the Agreement.
4.3 If required, alternative methods of transport other than motor vehicle, such as rail or flight will be discussed and agreed upon with the Client during the booking process.
4.4 In cases where services are rendered at locations without available free parking, the client is responsible for securing and covering the costs of parking
5.1 For a service that is booked to start before 7 am and is over 80km from the postal code 08870, accommodation expenses will be incurred, this will be discussed and agreed upon with the Client during the booking process.
5.2 For all bookings outside of Spain, accommodation charges will be incurred, also to be discussed and agreed upon with the Client during the booking process.
6.1 An invoice for the retainer shall be sent upon booking, and an invoice for the trial shall be sent in advance of the same. An invoice for the balance of the Fee will be sent from the Artist to the Client 4 weeks before the date of the event, unless the event is in less than 2 weeks in which case it will be sent immediately after the booking has been secured.
6.2 Full payment of the balance of the Fee is required 2 weeks before the event, if the event is less than 2 weeks away full payment is required to secure the booking.
6.3 Payment can be made by bank transfer to Bank Details: Account Name:
Agata Julia Cieslak Account number: ES38 2100 0725 9002 0042 6999
6.4 If payment is not received before the Event, the Artist may refuse to attend or carry out the Service.
7.1 It is the Client’s responsibility to inform the Artist of any potential issues such as but not limited to medical conditions, allergies, and/or sensitivities for the Client and all members of the Party
7.2 The Artist cannot be held liable for any condition that arises or loss incurred by the Client if the Client has not informed the Artist of any known conditions as stated above, or of any conditions unknown to the Client at the time of the service.
7.3 The Artist reserves the right to cancel the Agreement if the behavior of the Client or the Party is deemed inappropriate by the Artist and/or if the Client reports a condition that the Artist deems a risk to the Client’s health and wellbeing. In these cases any payments that have already been made by the Client for the service are non-refundable.
7.4 If the Client or a member of the Party is found to have a contagious illness or infection, including but not limited to cold sores or conjunctivitis, the Artist reserves the right to refuse the service or part thereof. In such circumstances, no refund shall be made.
8.1 The Artist will always use her best endeavors to honor the Agreement.
8.2 There may be circumstances beyond the control of the Artist, for example, illness, delay, or otherwise unavailability, sometimes at short notice and due to circumstances outside the control of the Artist. In such a case the Artist will inform the Client at the earliest opportunity and endeavor to make favorable alternative arrangements where possible.
9.1 Cancellations by the Client for a wedding service that are received less than 6 weeks before the start of the service incur the full cost of the booking. For cancellations received before this time, all payments made, except payments for trial sessions and the retainer, will be refunded within 7 days of the cancellation.
9.2 Cancellations by the Client for a non-wedding service that are received less than 3 weeks before the start of the service incur the full cost of the booking. Cancellations received before this time will be refunded in full within 7 days of the cancellation.
9.3 Cancellations are only valid if received by e-mail.
10.1 The Artist shall always endeavor to take images of the Client and the Party and share them with them. No reduction in the Fee shall be received if such images are not taken or shared.
10.2 Photographic/video images of the Client, Party, and/or Event may be used by the Artist in promotional material including social media unless the Client has expressly withdrawn their consent in writing.
11.1 Additional artists will only be present at Agata’s bookings at her invitation if there is a time constraint and it is not possible for her to provide the hair and/or makeup for the entire Party.
11.2 Individual lashes: Individual lash application is included in the price for the makeup or makeup and hair service, there is no reduction in price for any makeup service if their application is declined.
11.3 Makeup services for younger members of the Party: Makeup services for members of the Party who are up to 10 years old are complimentary. This will only include lip-gloss, blusher and shimmery eyeshadow application. If a more complete makeup service is required the full bridesmaid’s price will apply.
11.4 Hair styling services for younger members of the Party: Priced as set out in the Agreement.
PLEASE NOTE THAT BY CONFIRMING A BOOKING BY PAYING THE BOOKING FEE OR BALANCE, THE CLIENT IS CONFIRMING THEIR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU HAVE ANY QUERIES, YOU SHOULD CONTACT THE ARTIST BEFORE MAKING YOUR PAYMENT.